As a student at UCA you will receive communication from the university in a number of ways, and you can also choose how you wish to communicate with the university, your tutors and your fellow students. The following information will help you:
UCA email - the university email is the most common form of communication, so you will need to check it regularly for course updates and other university information. To access your email, go to https://ex.ucreative.ac.uk and login using your UCA username and password. Your UCA email address will be firstname.lastname@example.org
Announcements in myUCA - your course team and support services will send you announcements in myUCA, so it is important that you also check this regularly. They will appear on the myUCA homepage under My Announcements as well as inside the course or units area. Your course team will often send you an announcement if they have updated the course material. Also, in severe weather, when there is a likelihood of campus closure, the university will send out regular updates to keep you informed. These will appear at 7.30am each morning and you should check these first before setting out to make your journey in.
The Campus Forum - Linked from the myUCA home page, the campus forum is a discussion area where the university is interested to hear your views on a campus level. The Student Union will also use this space to communicate with you as well as the Students Reps. The minutes of the Student Forum meetings will also be posted in this space by the Faculty Office.
The UCA Forum - Again, linked from the homepage, the UCA Forum is a discussion area that all students and staff from the university can participate in. The Student Voice is a powerful medium and UCA encourage their students to share their ideas and views. Therefore, the university will use this area to sound out ideas and generate dialogue.
The Course Blog - All courses have a Blog and they may choose to use this to communicate with you as well as the university email and myUCA announcements.
A Printed Letter - If something is extremely important, the university will write to you at your university address.
Text Message - A number of the support departments use SMS to communicate with students, but text messaging is not currently widespread at UCA, especially on a course leave.
If you have a room to let, house to share, a survey needing completing, something to sell, or just something you want to publicise, you can use the Student Ads space. You will find it on the myUCA home page inside the Communication area as shown below.
Please do NOT use the UCA email to circulate your survey, as this will be regarded as spam by your fellow students. Instead, you are welcome to use the Student Ads area, Course Blog, Campus Forum or UCA Forum area to post a link to your survey.
The university will be using the UCA email to communicate with you. As well as emails from your faculty, your course team and support departments will be communicating via email. Please ensure you always use your UCA email to communicate with the university so we can verify who you are, we will not respond to emails made from personal accounts unless the circumstances are exceptional.
The university use Microsoft Exchange as their email client.
- Go to Settings, select Mail and then Exchange.
- On the first screen, enter your ucreative email address.
- Next enter the domain ucreative, then your username and password, then press next.
- The system will try to verify your account.
- On the next screen, if the name of the server has not been entered automatically, enter ex.ucreative.ac.uk, then press next again.
- After your account has been verified and the iPhone has connected to the mail server, you will see your inbox. It will take a few moments to download your emails.
Your tutors will communicate with you face to face, via email, course blog and the announcements in myUCA. Your studio or faculty may also have a notice board, so it's worth finding out if these exist.
UCA Student Forum - located on myUCA home
This university forum is where students and staff from all campuses can communicate with each other on any issue. This online space allows cross campus collaboration.
The forum is moderated by students with a reporting procedure laid out in the forum's guidelines
The course blog is a secure place students can share thoughts about their course. Only people enrolled on the course have access to the blog. Aside from the ability for all cohorts from a single course to communicate collectively, the blog will enable staff and student reps to take forward any successes or issues to the school board meetings and student forum meetings respectively.
The course team will be moderating this blog and administer any removal of postings.
Besides using the Course Blog, Student Ads, Campus and UCA Forums, you can use the email tool on myUCA. This will allow you to send emails to people in your course or units by way of selecting their names from a list or choosing the All Students option.
Your Marks can be obtained from myRecords on myUCA. Your tutor will be able to tell you when they have been marked and available for collection.